Telecom have just launched their "Xtra Help Assistant", a piece of software from Motive Inc that boasts it can diagnose broadband problems. I watched my landline broadband drop to dial-up speed, so I downloaded the new "Assistant" via mobile broadband (which is working fine). When I ran the "Assistant" with the landline plugged in, however, it told me that because I had an ADSL signal it meant "Success!" and told me to Foxtrot Oscar because no problem existed.
Yeah, I have a signal. But a carrier pigeon would be faster, and Telecom's new software is junk.