A few months ago I recieved a call from Telecom.
They were ringing to tell me thay had a new Broadband Plan - Go Large.
They also said that the Plan that I was on was a 'sunset plan' and I could stay on it if I wished but the new Go Large plan would give me the same speeds without the Data Cap.
They did say that if I did do large downloads in peak times they might slow my connection down but otherwise I would notice no difference.
Who could resist, although I rarely reached my data limit on the plan I was on, in fact this only happened once or twice during school holidays, funny that eh.
But who could resist - I don't download movies at peak time or any other time and if my kids do a large download and service for them is degraded as a result well what's that to me?
So I changed to Go Large.
Big mistake, my service was degraded despite my relatively low data download usage.
I don't know what plan Ian is on, but he posted on his problems he was having internet speed in December
After numerous complaints Telecom has now come clean. Go Large is not performing as promised.
Telecom has admitted it made an error with its Go Large broadband plan and is to credit customers of the service.
An internal technical review of the service, launched in October, identified an issue with how internet traffic was being managed on the plan, Telecom said today.
With around 60,000 customers on the Go Large service, the refunds were expected to total $7.5 million to $8.5 million.
Telecom has also decided to temporarily stop signing up new customers on to the Go Large plan until it has completed further reviews into the service.
Existing Go Large customers will have the option to stay on the plan with a revised traffic management policy.
The Commerce Commission is also investigating after receiving complaints the service was not delivering what was promised.
I await with baited breath to see what Telecom offers to rectify this situation and how much my refund will be.
It's not just their packet shaping that's the issue. The backhaul (the fat pipes everyone suckles from) is lagging behind with insufficient investment from Telecom (why upgrade them when it doesn't increase profits?).
Go Large would almost certainly have increased the load on these pipes.
I can only hope as an iHug customer that when unbundling occurs they will see fit to run some of their own fibre to the various big city exchanges (including Hamilton!).
Posted by: Shane Ponting | February 22, 2007 at 08:56 PM
Interesting thread guys, but what does it have to do with the meaning of life?
Posted by: Peter | February 22, 2007 at 09:43 PM
Peter,
Rumour has it you are an athiest. In which case life has surely has no meaning.
If you want to find out what the life is about is there is a good book I can recommend.
Posted by: andrei | February 22, 2007 at 10:05 PM
I'm sure Peter ahs already read The God Delusion and The Demon Haunted World. Maybe you should too, andrei.
Posted by: fugley | February 22, 2007 at 10:55 PM
P, it has everything to do with The Meaning Of Life. Telecom get really fat, act rudely and when they cram that last $ into the bulging bank account they go boom and leave a huge mess for someone else to clean up.
I wonder if Cullen has seen that scene?
Posted by: John Boy | February 23, 2007 at 07:53 AM
Fundamentalists need to be careful about upsetting potentially backers that are wealthy. Take care there.
Andrei - you started the subject - it did not seem to fit the forum thats all.
Want to hear about issue I had with my plumber. Also did not get the local newspaper this morning. Buses running late too.
Posted by: Peter | February 23, 2007 at 09:37 AM
FWIW, Peter, the forum reflects life... it is news, opinion, lifestyle and humour. You can't tell me you haven't had the odd chuckle at something we've written... :)
Posted by: ian | February 23, 2007 at 10:05 AM
I'm sure Peter ahs already read The God Delusion and The Demon Haunted World. Maybe you should too, andrei.
I have F, well I have read the God Delusion, not the other.
A question for you.
Do you think people will be reading "the God Delusion" 2000 years from now?
People have been reading the book I had in mind for about that long. Some of its contents are far older.
Which might suggest it has something important to teach us wouldn't you think?
Posted by: andrei | February 23, 2007 at 11:20 AM